If you are not completely satisfied with your wumibox.com purchase, please return it to us for a refund.
We regret that we are unable to refund your original shipping charges unless the return was a result of our error.
When you return your purchase to The Shoppes at WUMI within 30 days of purchase date, you will receive a full refund to your Credit/Debit Card for the price of the item(s).
Here is the easy way to return your items(s):
Include your name, e-mail address, and phone numbers so that we can contact you, if necessary.
Package your return item in the manufacturer’s product box and WUMI packaging (if available). Otherwise, pack your return in a well-padded box to prevent damage in transit.
Mail your return, at your expense, via the courier of your choice (example: UPS, USPS, Fedex).
You will receive an email confirmation when your return is processed.
Returns can be mailed to:
Room 2107, Building 2, Jiarun International Plaza, Guanhaiwei Town, Cixi City, Ningbo City, Zhejiang Province, China
It may take up to 7-14 days to process the return and credit your account. We will notify you via e-mail once your return has been processed. Please note that your financial institution will likely take approximately seven business days to reflect this transaction. If you have any questions about your return, please contact Customer Service.